Delete your Parabox Binder account
This page explains how to delete your account for the Parabox Binder app (by Parabox Games Ltd) and the data that goes with it. Your Binder account is your parabox.co.uk shop account.
In the app
- Open Parabox Binder and go to Account.
- Tap Delete my account and confirm.
Your Binder is deleted straight away, and a request to close your parabox.co.uk shop account comes to us. We close it within 30 days.
Without the app
Email hello@parabox.co.uk from the email address on your account, with the subject "Delete my account". We delete your Binder and close your shop account within 30 days, and email you when it's done.
What is deleted
- Your binder: the sets you collect, the cards you've ticked, your want list and starred cards
- Your alert choices, and the record of alert emails and notifications sent to you
- Your app sign-ins, and the notification address of each phone you've signed in on
- Your eBay connection and the eBay activity read through it
- Your parabox.co.uk shop account: name, email address, saved addresses
What is kept
Records of orders you've placed (what you bought, what you paid and where it was sent) are kept for 6 years, because UK tax law requires it. They are deleted after that. Nothing else is kept.
Deleting some of your data
You can delete parts of your data and keep your account:
- Cards you've ticked: untick them in the app, or use Untick all on a set.
- Alerts: turn each one off in Account, or use the unsubscribe link in any alert email.
- Starred cards: tap Alerts on on a card to remove its star.
- Your eBay connection: tap Disconnect eBay in Account. Your eBay connection and the activity read through it are deleted.
- This phone: sign out of the app. Its sign-in and notification address are deleted.
- Anything else, such as a set in your binder or your alert history: email hello@parabox.co.uk from the email address on your account and say what you'd like deleted. We do it within 30 days.
Questions? Email hello@parabox.co.uk. See also our privacy policy.